To process payouts:
Select the payments to distribute by clicking the checkboxes on the left side of the table.
Once selected, the total sum of the selected payouts will appear at the bottom, along with a "Process Payouts" button. Click this button to begin the process.
Step 1: Select Distribution Date
A pop-up will appear asking for the distribution date.
You can select a date between the payment date and any future date.
Once the distribution date is selected, click Next.
Step 2: Review Distribution Details
In this step, review the payment distribution methods for each recipient.
You can expand each recipient's transaction to view the payment details (e.g., return of capital, interest).
For each transaction, you can choose to distribute the payment to:
Wallet (internal to the platform)
Checking Account
To update an investor’s checking account details, you must navigate to the investor's profile page.
You can also remove individual payments from the distribution if needed.
Once the distribution details are confirmed, click Next.
Step 3: Review Payout Summary
A summary of the distribution will be displayed, showing:
The number of payments going to the wallet.
The number of payments requiring manual processing (e.g., through NACHA or CSV).
Click Process Payouts to complete the transaction.
NACHA File Download
If any payments are marked for manual processing (e.g., checking account distributions), you can download the NACHA file directly from this screen.
This file will include only the payments marked for manual processing.
⚠️NACHA files require valid banking information for processing. The system will automatically skip any transactions where the recipient’s banking details are missing. To add or update banking information, navigate to the investor or vendor’s detail page.
Post-Processing Actions
After processing, the payments will move from the "In Queue" tab to the "Processed" tab.
In the "Processed" tab, you can see the status of each payment:
Pending: The payment is still awaiting confirmation.
Paid Out: The payment has been completed.
For manual transactions, there is a checkbox on the far left and the far right that allows you to select the transactions to:
Download the NACHA file again.
Mark the payment as "Paid Out."
Reverse the transaction if necessary (e.g., if the payment failed or was reversed by the bank).
Reversing Transactions
If a transaction needs to be reversed (e.g., due to a bank error or incorrect processing), you can:
Click the three dots on the far right of the payment row.
Select Reverse Transaction to send the payment back to the "In Queue" tab.
You will be prompted with a confirmation pop-up before the reversal is completed.
