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General Settings

Updated over a year ago

Accessing General Settings

  1. Log in to your Baseline account.

  2. Navigate to the left-hand menu.

  3. Click on Company Settings

  4. Navigate to General Settings.

1. Settings

  1. Payment Display

    • Defines how many days before a due date payments should be displayed in the Payments section (Left Menu)

    • Example: Display payments 10 days before the due date. If the payment is due on the First, then the payment will show on the 20th of the previous month.

  2. Payment Notification:

    • Defines how many days before a due date payment notification is sent to the Borrower.

    • Example: Notification is set to 5 days before the due date. If the payment is due on the 1st, they will receive a notification at midnight on the 25th of the previous month.

  3. Insurance Expiry Alerts:

    • What it does: Sends alerts to the Loan Admin before an insurance policy expires.

    • Example: Notify 30 days before insurance expiration.

  4. Investor Agreements:

    • What it does: Automatically generates agreements for investors if enabled.

    • How to configure:

      • Toggle the setting to "Yes" or "No."

      • Add your Investor agreement to the Templates under "Investor Agreement."

    • Example:

      • When a new investment is released in a loan, the investor agreement will automatically be generated using the template and shared with that investor.

    • You may manually trigger the agreement's creation by navigating to a loan>Funding. Then click the three dots on each of the investments.

  5. Budget Draw Requests:

    • What it does: Sets the percentage a draw request can exceed the allocated budget.

    • How to configure:

      • Specify the over-budget percentage allowed.

      • Example: Set to 0.000% to disallow over-budget requests. Or Set it to 10% to allow borrowers to request up to 110% of each line item.

  6. Investor Trust Accounting:

    • What it does: Activates or deactivates trust accounting for investor funds. Trust When Accounting is Disabled, Baseline automatically creates a deposit when an investor is selected to invest in a loan or fund. Likewise, when the payout is processed and marked as Paid-Out, the system generates a withdrawal for the amount released in the payout.

  7. Multi-Factor Authentication (MFA):

    • What it does: Adds a layer of security by requiring a second verification step during login.

    • Why it matters: Protects sensitive data from unauthorized access.

    • How to configure:

      • Enable MFA by toggling the setting to "Enabled."


2. Spread Allocation

What it does:

Determines the default individual or entity responsible for receiving surplus or deficit allocations of the spread.

Spread: The difference in interest between the amount collected from the borrower and the amount distributed to the investors.

Ex. In a Loan, with a Loan amount of $100,000 at a 12% annual rate, and funding containing investments where the investors have placed $100,000 at a 10%. The spread is 2% or $200 annually.

Why it matters:

  • Ensures unallocated funds (surplus) or shortfalls (deficit) are assigned to an individual or entity.

How to configure:

  1. Use the dropdown menu to assign the person/entity who will be receiving the spread. The Lender's Entity set as an investor is the most common case.

  2. The Dropdown contains All Investors and Vendors in Baseline.


3. Trust Accounts

It allows you to create trust accounts used for specific purposes such as interest reserves, insurance, or Renovation holdback. These accounts might not reflect your bank accounts, as they are designed to provide you with visibility for the amounts held on behalf of the borrower for each concept inside Baseline.

  1. Add New Trust Accounts:

    • Click + Add Trust to create a new account.

    • Provide a name for the account.

    You may add as many trust accounts as needed. Most lenders have Two trust accounts:

    • Interest Reserve

    • Construction / Renovation Escrow

💡 All Trust Accounts are visible in every loan

⚠️ Trust Account names are visible to the borrowers through the Borrower portal

  1. Edit/Delete Accounts:

    • Use the three-dot menu next to an account to modify or remove it.

🛑 Removed Trust Accounts will remain visible in reports if they have transactions or a balance associated with them.


4. NACHA Settings

What it does:

Configures the settings to Generate a NACHA File to process payment collection or distribute money to investors when processing payouts.

⚠️ Each Banking institution has slightly different requirements. Please refer to your Bank's reference file before completing this section.



5. Webhooks

Webhooks are automated messages sent from one system to another when a specific event occurs. They allow applications to communicate in real-time by delivering event data to a pre-configured URL, known as the webhook endpoint.

Every time a loan is updated, a webhook will be triggered with the updated information.

You can add your Webhook URL in the settings to receive the updates.

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